Privacy Policy

Last updated: July 2026

At MÉFLO ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://meflo.com, purchase our products, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • First and last name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through Shopify and trusted payment providers)
  • Order history

Device Information

We automatically collect certain information including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Time zone
  • Pages viewed
  • Products viewed
  • Referral source
  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Deliver your purchases
  • Send shipping updates and order confirmations
  • Provide customer support
  • Detect and prevent fraud
  • Improve our website and customer experience
  • Personalize product recommendations
  • Measure website performance
  • Send promotional emails (only if you have opted in)

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your shopping experience.

These technologies help us:

  • Remember your preferences
  • Keep items in your shopping cart
  • Analyze website traffic
  • Improve website functionality
  • Deliver personalized advertisements

We may use:

  • Essential Cookies
  • Performance Cookies
  • Analytics Cookies
  • Marketing Cookies

You can manage or disable cookies through your browser settings at any time.


4. Payment Information

Payments are processed securely through trusted payment providers including:

  • Shopify Payments
  • Shop Pay
  • PayPal
  • Apple Pay
  • Google Pay
  • Major credit and debit cards

MÉFLO never stores your complete payment information.

All payment information is encrypted using secure SSL technology.


5. Marketing

If you choose to subscribe to our newsletter, we may send:

  • Product launches
  • Exclusive offers
  • Promotions
  • Company updates

You may unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.


6. Advertising

We may use advertising technologies provided by companies including:

  • Meta (Facebook & Instagram)
  • Google Ads
  • Google Analytics
  • TikTok (where applicable)

These services may use cookies or similar technologies to measure advertising performance and personalize advertisements.


7. Sharing Your Information

We only share your information when necessary to operate our business.

This may include:

  • Payment processors
  • Shipping carriers
  • Fulfillment partners
  • Website hosting providers
  • Customer support providers
  • Fraud prevention services
  • Legal authorities when required by law

We do not sell your personal information.


8. Data Retention

We retain your information only as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Meet legal obligations
  • Resolve disputes
  • Prevent fraud

When your information is no longer required, it will be securely deleted or anonymized.


9. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Request a copy of your information
  • Withdraw marketing consent
  • Restrict certain types of processing
  • Object to specific processing activities

California residents may also have rights under the California Consumer Privacy Act (CCPA/CPRA).

Residents of the European Economic Area may have rights under the General Data Protection Regulation (GDPR).

To exercise any of these rights, contact us at:

info@meflo.com


10. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child, we will promptly delete it.


11. Data Security

We use commercially reasonable security measures to protect your personal information.

These include:

  • SSL encryption
  • Secure payment processing
  • Access controls
  • Fraud monitoring
  • Regular platform security updates

While no online service can guarantee absolute security, we continuously work to protect your information.


12. International Transfers

Your information may be processed in countries other than your own, including where our service providers operate.

When applicable, we use appropriate safeguards to protect your information during international transfers.


13. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

We encourage you to review their privacy policies before providing personal information.


14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective immediately upon publication on this page.

The "Last updated" date at the top of this page will always reflect the latest revision.


15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

MÉFLO

Website: https://meflo.com

Email: info@meflo.com